Recovering after a car accident can feel overwhelming — physically and emotionally.
Our ICBC-approved counselling services in Vancouver, Coquitlam, and online are here to support your mental and emotional recovery, guiding you through each step so you feel supported, informed, and ready to heal.
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If you’ve been in a motor vehicle accident and have an open ICBC claim, you may be eligible for counselling—whether you were the driver or a passenger.
At Clearheart Counselling, our experienced therapists support clients recovering from the emotional and psychological impact of accidents, including anxiety, trauma, and stress. Using evidence-based approaches such as EMDR and CBT, we work collaboratively with you to create a treatment plan tailored to your needs and recovery goals.
We offer a free consultation to help you get started. Once your sessions are approved, we can bill ICBC directly. In most cases, ICBC covers the majority of session costs, with only a small portion remaining for clients.
Recovering from a motor vehicle accident involves far more than physical healing — emotional and psychological recovery matter just as much. Many people experience stress, anxiety, trauma, sleep issues, irritability, or difficulty returning to daily routines after a crash.
Our registered ICBC counsellors help you understand how the accident has affected your nervous system, emotions, and sense of safety. We focus on trauma-informed strategies, emotional regulation, grounding skills, and coping tools that make day-to-day life more manageable. The goal is to support your mind and body in recovering together.
Many clients experience increased stress, hypervigilance, panic, avoidance, or emotional shutdown after a collision. Others feel pressured to “bounce back” quickly. Counselling provides a judgment-free space to slow down, process the accident, and feel supported while regaining control at your own pace.
All approved ICBC counselling sessions are fully covered, making it easier to access consistent care without financial worry. You can begin therapy as soon as you feel ready — in person or online. However, therapy is provided without a referral if completed within 12 weeks of your accident.
Report your accident to ICBC and receive your unique claim number. We are not able to offer ICBC counselilng without a valid claim # that has already been approved for counselling therapy.
To book your first session, we need:
– Your ICBC claim number
– Your accident date
– Your birth date
With this information, we can verify your coverage and match you with a therapist, or you can choose from our ICBC Health Service Providers listed below.
Our team will assist you in promptly booking your covered sessions, ensuring you get the support you need without delays.
After a motor vehicle accident, emotional reactions can be just as challenging as physical injuries. Many people experience anxiety, intrusive thoughts, tension, sleep issues, irritability, or difficulty feeling safe again.
Personalized ICBC-covered counselling designed for individuals recovering from motor vehicle accidents. These one-on-one sessions support emotional regulation, trauma processing, anxiety reduction, and coping strategies to help you feel safer and more grounded day-to-day.
ICBC counselling can also include joint sessions with partners, caregivers, or family members to support healthier communication, reduce household stress, and help everyone better understand the emotional and physical changes you may be experiencing after the accident.
ICBC counselling provides mental and emotional health support for people who have been involved in a motor vehicle accident in British Columbia. If you have an open ICBC claim, counselling sessions may be covered as part of your recovery benefits.
Once you have your ICBC claim number, you can book counselling with an ICBC-approved provider. Counselling can begin shortly after your accident and is focused on supporting emotional recovery alongside physical healing.
In most cases, no doctor’s referral is required, especially within the first 12 weeks following your accident. ICBC’s Enhanced Care model allows you to access counselling directly once you have an active claim number.
If counselling is needed beyond the initial coverage period, additional documentation or approval may be required. Your counsellor can help guide you through that process.
ICBC counselling can support a wide range of emotional and psychological challenges related to motor vehicle accidents. This may include anxiety, stress, trauma, low mood, sleep difficulties, and changes in confidence or emotional wellbeing.
Counselling can also help with relationship strain, adjustment to life changes after an accident, and coping with the ongoing impact of injuries on daily life.
Yes. ICBC counselling can be provided both in person and online, depending on your preferences and availability. Virtual counselling is a convenient option if you are unable to attend sessions in person or prefer support from home.
At Clearheart Counselling, we offer ICBC counselling in Vancouver, Coquitlam, and through secure virtual sessions.
Driving anxiety or fear is a common experience after a motor vehicle accident. ICBC counselling can help you process the emotional impact of the accident and work through fear, avoidance, or panic related to driving or being in vehicles.
Your counsellor may use evidence-based approaches to help rebuild confidence, reduce anxiety, and support a gradual return to driving at a pace that feels safe for you.
The number of counselling sessions covered by ICBC varies depending on your individual situation, recovery needs, and where you are in the claims process. Counselling is typically pre-approved during the initial recovery period following an accident.
If additional sessions are needed, your counsellor can work with ICBC to request continued coverage based on clinical need.
In many cases, ICBC counselling sessions can be direct billed to ICBC, meaning you may not need to pay out of pocket. Coverage depends on your claim details and eligibility.
If direct billing is not available for your situation, you may be asked to pay upfront and submit receipts to ICBC for reimbursement. We can help clarify this during the booking process.
To book your first ICBC counselling session, you will typically need your ICBC claim number, the date of your accident, and your personal contact information.
Once we have these details, our team can help confirm coverage and guide you through the next steps to get started with counselling.
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