Transparent, Compassionate Counselling Rates
At Clearheart Counselling, we believe quality mental health care should be accessible and transparent. Below you’ll find our session fees to help you choose the option that best supports your needs and healing journey.
Individual Counselling
One-on-one therapy offered in person or virtually, providing a supportive and confidential space to explore challenges such as anxiety, stress, trauma, relationship issues, low mood, life transitions, and self-esteem. Our counsellors help you build insight, develop coping strategies, and move toward meaningful, lasting change.
20 Mins
$87.50
$87.50
50 Mins
$175.00
$175.00
80 Mins
$260.00
$260.00
Youth Counselling
In-person and virtual counselling designed to support children and teens as they navigate emotional, social, and developmental challenges such as anxiety, depression, school or peer stress, bullying, and family changes like separation or divorce. Our counsellors provide a safe, age-appropriate space for young people to express themselves, build coping skills, and develop resilience, with optional guidance and support for parents or caregivers when appropriate.
20 Mins
$87.50
$87.50
50 Mins
$175.00
$175.00
80 Mins
$260.00
$260.00
Couples Counselling
In-person and virtual counselling for couples seeking support with relationship challenges, communication struggles, trust issues, and emotional connection. In a safe, neutral space, our counsellors help you and your partner strengthen understanding, improve communication, work through issues, and build a more resilient, satisfying relationship together.
20 Mins
$92.50
$92.50
50 Mins
$195.00
$195.00
80 Mins
$285.00
$285.00
Family Counselling
In-person and virtual therapy for families working through communication difficulties, conflict, role changes, blended family transitions, behavioural challenges, or shifts related to life events. Our counsellors help family members strengthen connections, improve understanding, and build healthier patterns of interaction in a supportive, collaborative space. Families can do counselling together and/or as indivudals.
20 Mins
$92.50
$92.50
50 Mins
$195.00
$195.00
80 Mins
$285.00
$285.00
CANCELLATION POLICY
We understand that schedules can change, and we aim to be fair and respectful of both our clients’ time and our counsellors’. Please review the cancellation details below.
Appointments that are missed, cancelled, or changed with less than 48 hours’ notice will be charged the full session fee .
To cancel or reschedule an appointment, we require at least 48 hours’ notice by phone or text directly to your counsellor. Email requests for cancellations or changes are not accepted.
Your appointment is considered cancelled or changed only once you receive confirmation from your counsellor.
Payment for late cancellations or missed appointments will be processed automatically using the payment method on file, as agreed to in your informed consent and intake forms.
Appointments cancelled with more than 48 hours’ notice can be cancelled directly through your Jane account, which is the most reliable way to ensure your appointment is successfully cancelled. If you’re unsure how to cancel through Jane, you may contact our admin team by phone, and they can assist you and confirm the cancellation. If you leave a voicemail or send an email to our admin team, or if you contact your counsellor directly by email, text, or phone, your appointment is considered cancelled only once you receive confirmation.
Appointments that are cancelled or changed with less than 48 hours’ notice are charged the full session fee. This includes last-minute schedule changes, late cancellations, and appointments that cannot be rebooked.
This policy helps ensure fairness to both clients and counsellors, as late cancellations make it difficult to offer the appointment time to another client who may be waiting for support.
If you miss your appointment or do not attend your scheduled session, the full session fee will be charged. Missed appointments are treated the same as late cancellations, as the appointment time cannot be offered to another client.
Appointment reminders are sent in advance, and your session time is reserved specifically for you. If you’re unsure about your appointment details, we encourage you to check your Jane account or contact us ahead of time.
Late cancellations and missed appointments make it difficult to offer that appointment time to another client who may be waiting for support. This policy helps ensure fairness to both clients and counsellors, while allowing us to maintain availability and provide consistent, high-quality care.
An appointment is considered cancelled or changed only once you receive confirmation. The most reliable way to cancel or reschedule an appointment is directly through your Jane account, where changes are processed immediately.
If you contact our admin team or your counsellor by voicemail, email, phone, or text, your appointment is considered cancelled only after confirmation is provided.
In most cases, late cancellation or missed appointment fees are not covered by extended health benefits, as no clinical service is provided. We recommend checking with your insurance provider if you have questions about your specific coverage.
We accept payment by all major credit cards, Interac e-transfer, and cash
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